---
title: Reserve Your Seat at Our Roundtable
description: Hear how a global leader in healthcare delivery is leveraging remote diagnostics to drive customer satisfaction and major cost savings. Mark Villanova is helping OEMs improve their services model with process, remote diagnostics, and white glove support.
---

# Reserve Your Seat Today:

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## **Building a Service Model Which Yields Customer Satisfaction and Profits!**

**![Mark Villanova Headshot](https://info.dedicatedcomputing.com/hs-fs/hubfs/Mark%20Villanova%20Headshot.jpg?width=339&name=Mark%20Villanova%20Headshot.jpg)**

Interactive Roundtable Discussion

Monday, February 24, 2020

11:20 am - 12:20 pm

With 25 years of med-tech experience, Mark Villanova is helping OEMs improve their services model with process, remote diagnostics, and white glove support. This “Ask-Me-Anything” session can help medical device manufacturers worldwide with improving their services engine and overall customer satisfaction.

 

![](https://www.webtraxs.com/webtraxs.php?id=dedicatedcomputing&st=img)